Professional Highlights

Providing First Level user support for end users

Provided first and second level support for most business units

In charge of 50 installations per week at the Morton facility

Provided training for users who had no previous training

Created User ID’s and Mail files

Initiated forced replication procedures

Maintained and created applications for some Business Units

Participated in 2 week roll out PC upgrades from Windows 3.11 to Windows 95

Responsible for upgrading and supporting PC during major platform upgrades from Windows 3.11 to Windows 95

Physically re-imaged hard drives and setups for workstations.

Hired to provide Excel Spreadsheet support and later took over Administration of 25 user Novell 3.12 LAN

Supported MRP software in a UNIX environment based on a COBOL interpreter

Produced end-user reports from COBOL compiler

Earned a Bachelor’s degree in Religious Studies from Summit Theological Seminary.

Master’s level work in Project Management for Religious Organizations from Cincinnati Bible Seminary.

Professional Affiliations

Past Member of DPMA Student Chapter at Southern Illinois University.

Southern Illinois University.

Course work in Applications Development

For Lotus Notes and Windows NT from

Professional Development Institute.

Business & Application Experience

ENGAGEMENT:

State Farm Insurance.

Client support for Lotus Notes

ENGAGEMENT:

Caterpillar, Inc .

Lotus Notes Administration

ENGAGEMENT:

Allison Engine

Support for Windows 95 Rollout

 ENGAGEMENT:

Foremost Mobile Drilling

Network Administration for Novel 3.12

UNIX administration

COBOL programming and reporting